From friends and family to coworkers and more, there’s no better gift for everyone in your life than a package full of unforgettable Omaha Steaks. We know the holidays just aren’t the holidays without Omaha Steaks; that’s why we take our 100% satisfaction guarantee on holiday gifts – and every other purchase – so seriously. When we don’t deliver on that promise, we own it, and we make it right.
That’s the challenge we spent the last year solving. We looked at our packaging, our fulfillment centers, our shipping and logistics network – if there was a touchpoint where something could be improved upon, we improved it. No process was left unchecked. Whether you’ve gifted Omaha Steaks for years, this is your first time, or you’re giving us another chance, our mission is the same: to deliver a gift you feel confident sending, and they’re delighted to receive.
What Exactly Did We Change and Why?
You spoke, and we listened. It’s easy to acknowledge room for improvement and say we’ve made positive changes, but that doesn’t mean much without specifics and proof. As part of our No Bull commitment to transparency, here’s what we changed and how.
Our Packaging: We Rebuilt it to Stay Colder, Longer
Temperature control is one of the biggest challenges when it comes to food gifts, so it’s where we focused first. Every shipment now runs through our Perfectly Cold™ system:
- More ice, calibrated to your specific order. No one-size-fits-all approach here. Packages ship with either dry ice or a recyclable, non-toxic gel ice pack, sized to your order and your destination’s climate.
- Better insulation. Our 100% recyclable corrugated cooler features a recyclable liner that holds cold air in and keeps warm air out more effectively throughout the entire delivery window.
- Tested under real conditions, not just in a lab. Every packaging change was field-tested against actual shipping routes and natural weather patterns.
Our Shipping: It’s Sear-iously Fast™
Less time in transit means less time for anything to go wrong – which is why we also rebuilt parts of our shipping and logistics network around speed. That means gifts will spend less time in transit and be delivered more quickly than before, complementing those new packaging improvements. Your gift will arrive in 1-3 days in most areas, and ship same-day if the order is placed before 6pm ET. Now that’s fast – seriously.
Pre-order Peace of Mind: New! Reserve Your Delivery Date for Free
The happiest season is also the busiest one, which can lead to headaches for early shoppers who enjoy gifting food to friends and loved ones. Unlike a sweater or air fryer, which can sit in the closet or wrapped under the tree for however long you want, perishable food needs to ship right away, which can lead to ruined surprises. So, we fixed it!
We developed a new way to pre-order that still lets you cross one more thing off your list and also eliminates the potential for a gift to arrive earlier than you want – and it’s free! From October 1 through December 1, you can pre-order your holiday gifts and reserve your preferred delivery date, including some of the most in-demand dates close to Christmas, at no additional charge.
How it works:
- Pre-order any time between October 1 and December 1.
- Choose your preferred delivery date from available options.
- Your order won’t be filled until it’s ready to ship – no extra fee, no extra steps.
Reinforcing Our Promise: Everything is Backed by Our 100% Satisfaction Guarantee
Every improvement – and every product – is backed by the same promise we’ve always stood behind: if something about your order isn’t right, we’ll make it right.
Ready to lock in your holiday delivery date? Pre-order your gifts now and make their holiday unforgettable.
Holiday Gifts
Shop gift packages with premium aged steaks, crowd-pleasing gourmet favorites, sides, desserts, and more. Have your gift delivered anywhere!