Main Offer

Omaha Steaks Help Center

We're here to help you, and we pride ourselves on offering the highest quality of customer service. Our help center provides you with all the information to make your shopping experience even better.

How can I view my order online?
View your order online at Order Status Lookup and enter your confirmation number. Please allow up to 30 minutes for your order to be viewable online.
How do I make changes to an order I already placed?
Make changes to your order online by clicking the link in your email or logging into My Account.
How do I reset or change my password?
To change your account password, please click here.
Where can I find cooking and nutritional information on your products?
  • Locate the individual item by entering the description or item number in the search box at the top of the page.
  • Select the product you are inquiring about to access the product detail screen.
  • Select a size and quantity.
  • Scroll down to view Product Information & Preparation Instructions.
  • Click on the Preparation or Nutritional and Ingredient Information link.
What methods of payment does Omaha Steaks accept?
  • All major credit cards
  • Omaha Steaks gift cards
  • PayPal
  • Apple Pay
How do I use my coupon online?
To place an order from one of our direct mail offers, click here. Please enter the selection number including the letters listed in the mailing. This will automatically generate the sale price of the item. If a promotion is offered, this will automatically apply once you have met the required minimum. Some of our mailers cannot be used online. If you are still having trouble placing your order, please contact one of our order representatives at 1-800-960-8400. They would be happy to assist you.
How do I check my Steaklover Rewards Status?
  • Go to My Account.
  • Enter your email address and password, then click Sign In.
  • Click on Steaklover Rewards.
How do I redeem my Steaklover Rewards points?
  • Sign in to My Account.
  • Add items to cart.
  • At checkout, click Redeem Points.
How do I edit my address book?
To edit your address book in your account page:
  • Go to My Account.
  • Enter your email address and password, then click Sign In.
  • Click Address Book under Account Options to access your saved addresses.
  • Click Edit next to the address you would like to change, or Delete to permanently remove the address from your account.
  • After editing an address, click Update to save the new address information
How do I safely handle the dry ice in my cooler?
If dry ice remains in your cooler after opening, it's easy to handle properly. Wear thick, insulated gloves on both hands, take the dry ice out of the cooler, and set it outside on the ground to dissipate. Keep dry ice away from children and pets, and never handle without gloves.
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