We're here to help you, and we pride ourselves on offering the highest quality of customer service. Our help center provides you with all the information to make your shopping experience even better.
To place an order from one of our direct mail offers, click here.
Please enter the selection number including the letters listed in the mailing. This will automatically generate the sale price of the item.
If a promotion is offered, this will automatically apply once you have met the required minimum. Some of our mailers cannot be used online.
If you are still having trouble placing your order, please contact one of our order representatives at
1-800-960-8400. They would be happy to assist you.
Click Address Book under My Shortcuts to access your saved addresses.
For Billing Address and Shipping Address, click edit to change the address information.
For Receiver Address, click on the contact you would like to change or delete.
After editing an address, click Save Billing Address for Billing Address, or click Save Shipping Address for Shipping Address, or click Save Contact for Receiver Address to save the new address information
You will receive a confirmation email within 30 minutes of the time your order was placed. This email will provide you with your order confirmation number.
You'll receive a shipping notification the moment your product is shipped. The shipping email will provide you with your package tracking number.
If you don't have a tracking number yet, it's likely your package is still on one of our freezer trucks on its way to the closest carrier facility near you.
Your shipping notification will provide you with an approximate delivery date, and you should be able to track the package the evening before delivery when your package reaches the carrier facility.
Omahasteaks.com, Inc. is required to collect sales tax in many different states. The collection of sales tax is based on where an order is shipped,
whether Omahasteaks.com, Inc. is required to collect sales tax in that particular state, and the products purchased (food, wine, greeting card, shipping, etc.).
Omahasteaks.com, Inc. collects all local and state sales tax when applicable.
Click Address Book under My Shortcuts to access your saved addresses.
For Billing Address and Shipping Address, click edit to change the address information.
For Receiver Address, click on the contact you would like to change or delete.
After editing an address, click Save Billing Address for Billing Address, or click Save Shipping Address for Shipping Address, or click Save Contact for Receiver Address to save the new address information
Omaha Steaks will ship your order in a temperature-controlled truck to your local UPS facility. We will turn your package over to UPS during the overnight hours before the day of delivery and they will bring it directly to your door.
You will receive a shipping notification for the first shipment in your order.
This notification includes a link that allows you to monitor the status of each of the other shipments in your order.
Our rugged, reusable cooler - like aluminum, glass, and paper - can be recycled time and time again.
Many of our customers enjoy reusing their coolers at picnics, at the beach, or for storage.
If you can't find a "re-use" for your cooler, please call your local recycling center to see if they will accept it.
For more information on your recycling efforts, visit
www.omahasteaks.com/recycle.
Omaha Steaks provides a local return address to a food bank for undeliverable packages.
This is to salvage any products from spoiling so that they can be used at the food bank.
At this time, your gift order cannot be viewed online. Click the link in the email notification you received to track your package.
If you have any further questions regarding your gift package, please contact one of our representatives at 1-800-228-9872. They would be happy to assist you.
To place an order from one of our direct mail offers, click here.
Please enter the selection number including the letters listed in the mailing. This will automatically generate the sale price of the item.
If a promotion is offered, this will automatically apply once you have met the required minimum. Some of our mailers cannot be used online.
If you are still having trouble placing your order, please contact one of our order representatives at
1-800-960-8400. They would be happy to assist you.
At the first page of checkout, under Shopping Cart Bonus Savings, a message will notify you if you have is a reward available. To redeem your earned rewards,
View the available rewards by click on Choose Your Reward.
Click on Cart next to the reward you would like applied to your order.
Complete this process again to redeem for additional rewards.
If you are not absolutely thrilled with your purchase from Omaha Steaks, for any reason at all, we'll cheerfully replace your purchase or refund your money, whichever you prefer.
All our beef is sourced from the finest producers in the USA and North America. The majority of Omaha Steaks beef, veal, chicken, and lamb are products of the United States,
though we do have some ground beef and pork that are sourced from Canada and some lamb that is sourced from New Zealand.
Omaha Steaks experienced team of master butchers are at your service! We can cut steaks, roasts, and more by hand, exactly to your specifications
(or help you figure what you need, and then cut it!). Click to our Custom Cuts page for easy contact information to get started today.
Omaha Steaks offers a variety of Skillet Meals and Single-Serve Meals that can be made quickly and conveniently from frozen. Shop all of our meals on
this page.
Omaha Steaks has retail locations in Arizona, California, Connecticut, Colorado, Florida, Illinois, Kansas, Kentucky, Maryland, Massachusetts, Michigan,
Nebraska, Nevada, New Jersey, New York, North Carolina, Ohio, Pennsylvania, Texas, Rhode Island, and Virginia. Visit the
Omaha Steaks Stores
page for a complete directory.
Since 1917 Omaha Steaks has been working diligently to provide our customers with the very best beef and gourmet food available anywhere!
Read more about our Company History page.
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