The rib roast arrived today which was a day later than it was supposed to.
That is ok but what isn't ok is that there was NO dry ice and the roast was thawed and warm.
This has not happened before. The roast is not an inexpensive item and I
Response from Omaha Steaks:
We're sorry to hear about your past experience with our product. If this issue has not been resolved, please feel free to contact us so we can assist you.