All content on this site is available, via phone, twenty-four hours a day, seven days a week, by calling 1-800-960-8400. Again, that phone number is 1-800-960-8400 . If you experience any accessibility issues please contact us.
Our Commitment to Your Privacy and Security
Your privacy is important to us. Omaha Steaks respects our customers and understands their concerns about the use and security of personal information.
How Omaha Steaks Collects Your Information
We collect and store information that you provide to us directly and also, information that is passively or automatically collected from your browser or device. All of this information is referred to as "information" or "data."
Information You Give Us
The Site include features or services that permit you to enter contact information and other information about you. We collect and store any information you enter on the Site or provide us through other means. This includes:
- Your name, home address, email address, telephone number, mobile phone number, and payment information when you make an online purchase or when you order products from Omaha Steaks over the telephone or through the mail, or when you create a personalized OmahaSteaks.com shipping account.
- Current and historical purchase and order information.
- Your email address when you sign up to receive promotional emails (including offers and sales alerts).
- If you contact us, we may keep a record of that correspondence and any contact information provided.
- Information you provide when you enter one of our contests or sweepstakes.
- Information you provide when you interact with us via social media, including any posts, pictures, videos and messages which you submit to us either via our social media sites (including by use of hashtags associated with us) or the Site.
We may receive information about you from public sources or third parties. For instance, we may obtain data from other companies to enhance our existing customer information, such as improving the accuracy of the information we have about our customers.
We may ask you to submit information about gift recipients for whom you place an order.
Information We Collect Automatically
When you interact with the Site, we use automated means to gather general information about you. This includes:
- Details of your visits to the Site and information generated during the course of those visits including, but not limited to, traffic data, location data, weblogs and other communication data, the resources that you access, the timing, frequency, and pattern of service use, whether you complete a transaction, and how you reached the Site.
- Details regarding the device you use to access the Site including, but not limited to, your IP address, operating system, and browser type.
- Information that you make available to us on a social media platform, including your account ID or username, and content included in your posts.
Most of this information is collected through cookies and other tracking technologies.
Cookies & Similar Technologies
The Purposes for Which Personal Data is Used/Processed & Legal Bases Therefore
We use the information we collect to carry on our core and legitimate business interests and functions, such as:
- to process purchase or refund transactions;
- to improve our marketing and promotional efforts;
- to statistically analyze site usage;
- to improve our content and product offerings;
- to customize Site content, layout, and services;
- to evaluate your personal interactions with us to enhance your shopping experience;
- to communicate with you;
- to diagnose problems with our servers
- to manage and enhance the Site; and
- to detect, investigate, and prevent activities that may violate our policies or be fraudulent or illegal
As part of your business relationship with Omaha Steaks, you will be asked to supply us with your postal address and/or phone number. Regardless of whether this is a wired or wireless phone number or whether this number is listed on the Do-Not-Call Registry, you may consent to being contacted by Omaha Steaks (and/or its designated agents) at this number, for any purpose (including sales, marketing, and promotional offers) and by any means (including autodialed or prerecorded voice calls and text messages made with an automatic telephone dialing system). In this regard, you specifically acknowledge and understand that you may incur, and will bear sole responsibility for, charges related to these incoming calls or messages. Your consent to be contacted is not a condition of purchasing goods and services from Omaha Steaks. You may always opt out and withdraw your consent. See "Contact Preference Management," below.
Who We Share Information With
Service Providers: We engage third party service providers to perform services on our behalf such as: payment processing, order fulfillment, marketing automation, serving targeted ads, administration of contests or sweepstakes, tracking website behavior, software management, data storage, technical or operational support, and research and analytics. We require our service providers to keep your information secure and confidential. Our service providers may not use or disclose your information for any purpose other than providing services to us or on our behalf.
Business Partners: With your consent, we share information with third parties who provide goods or services that we believe may be of interest to you. If you opt-in to receive information regarding a promotion, you give us your consent to share your name and e-mail address with the third party offering the promotion or the third party who may forward marketing or other materials on our behalf via email. Your consent to receive such communications is not a condition of purchasing any goods or services from Omaha Steaks. If you would rather not receive such calls or mailed offers, just login under My Account to change your Contact Preferences. If you do not have an account you may call or write to let us know your preferences. See "Contact Preference Management," below.
Social Media Platforms: If you choose to interact with us through social media, your interaction with social media providers typically allows that third party platform to collect some information about you through cookies they place on your device and other tracking mechanisms. In some cases, that third party social media platform may recognize you through its cookies even when you do not interact with their application(s). Please visit those third parties' respective privacy policies to better understand their data collection practices and controls they make available to you.
Sharing of Aggregated Data: We may analyze aggregated, de-identified data and share these analyses at our discretion, including with marketing agencies, media agencies and analytics providers. These third parties will not be able to relate this data to identifiable individuals.
Change of Ownership or Corporate Organization: We may transfer to another entity or its affiliates or service providers some or all information about you in connection with, or during negotiations of, any merger, acquisition, sale of assets or any line of business, change in ownership control, or financing transaction. We cannot promise that an acquiring party or the merged entity will have the same privacy practices or treat your information the same as described in this Policy.
The Site is certified as a licensee of the VeriSign Secure Site Program. VeriSign is a leading provider of digital trust services that enable online consumers to engage in secure commerce and communications.
We are committed to preventing others from unauthorized access to the personal information you provide to us, and we maintain procedures and technology designed for this purpose. We use a combination of physical, technical, and administrative safeguards to protect the information we collect through the Site.
You play a significant role in protecting your information. After you register on the Site you are responsible for protecting the security of your user name and password. You are responsible for any transaction made using your user name and password.
Cross-border Transfer of Data
If you access the Site from outside of the United States, you understand that we may collect, process, and store your personal information in the United States and other countries. The laws in the United States regarding personal information may be different from the laws of other countries. Any related data transfers will comply with safeguards as required by relevant law. By using the Site, you consent to the collection, international transfer, storage, and processing of your data.
Information for users in the European Union
For customers placing orders from the European Union, we use your data only to process and complete your requested transaction.
You have the right to request information about your data that we collect or process. You have the right to object to any processing of your data beyond that necessary to facilitate a purchase or refund transaction. You have the right to object to our use of your data in our direct marketing efforts. You have the right to correct or update your data. You have the right to request erasure of your data. If we have your data by virtue of your consent, you have the right to withdraw consent.
Personal information we collect may be transferred to, and stored and processed in, the United States or any other country in which we or our affiliates or subcontractors maintain facilities, as described above.
Children Under 13
Our website is not intended for use by individuals under age 13. If a child under age 13 has provided us with personal information without parental or guardian consent, the parent or guardian should contact us to remove the information and opt out of promotional opportunities.
Changes To Our Policy
The practices and policies contained in this Policy are subject to change and may be modified by Omaha Steaks at any time. Any such material changes will be communicated through the Site and will be applied only to information collected on a go-forward basis. Omaha Steaks encourages you to review this Policy each time you visit the Site.
Your California Privacy Rights
Residents of the State of California have the right to request information regarding third parties to whom the company has disclosed certain categories of personal information during the preceding year for the third parties' direct marketing purposes. If you are a California resident and would like to make such a request, please email
firstname.lastname@example.org or write to us at:
Omaha Steaks.com, Inc.
Attn. Customer Service
11030 "O" St.
Omaha, NE 68137
Contact Preference Management
If you no longer wish to receive promotional email from Omaha Steaks, please click the Unsubscribe link located at the bottom of the email message, or respond to last message or point of contact with instructions to be unsubscribed. To otherwise update, correct, or delete your personal information, please contact us at:
Omaha Steaks - Customer Service
11030 "O" St.
Omaha, NE 68137
Via e-mail at email@example.com;
Or by telephone at 1-800-228-9872.