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Order Status Lookup
If you don't see your order, you can search for it by entering in your order number here.
Questions? Call Us
1-800-228-9872
Monday - Friday
7am - 10pm (CST)
Saturday
7am - 7pm (CST)
Sunday
7am - 5pm (CST)
or Contact Customer Service
Packaging
Your products are individually frozen and boxed, then packed with dry ice in an insulated cooler. No matter the distance or the weather, the best in gourmet will be ready for you.
Storing & Thawing Facts about Packaging
Standard Shipping & Handling
You'll find a great selection of your favorites ready to be delivered directly to you, your loved ones, and friends.
Merchandise Subtotal Standard Shipping Charge*  
Up to $139.99 $19.99
Up to $168.99 $9.99
Over $168.99 $0.00


*One shipping charge per delivery address
Faster Shipping Options
Method Charge Arrival
Express Add $24.99 2-3 business days
Rush Add $44.99 1-2 business days
Saturday Rush Add $54.99 1-2 business days



Wine purchases do not qualify for Express, Rush or Saturday Rush.
Express Shipping
Your package will arrive in 2-3 business days. Orders placed after 9:00 a.m. on Wednesday will arrive the following week. Add $24.99 to the Standard Shipping charge for this service.
Rush Shipping
Order by 9:00 a.m. CT on weekdays and your package will arrive in the afternoon on the next business day. Rush Shipping is available Monday - Friday for delivery Tuesday - Saturday. Add $44.99 to the Standard Shipping charge for this service ($49.99 for Saturday delivery).
Saturday Rush Shipping
Order by 9:00 a.m. CT on Friday's and your package will arrive in the afternoon on Saturday. Saturday Rush Shipping is available Thursday 9:00 a.m. CT - Friday 9:00 a.m. CT for Saturday delivery. Add $54.99 to the Standard Shipping charge for this service
Other Shipping Options
Alaska/Hawaii - Add $44.99
Canada - Add $49.99
Puerto Rico - Add $44.99
U.S. Virgin Islands - Add $129.99
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Shipping to P.O. Boxes
Sorry, we cannot deliver to P.O. Boxes or A.P.O. or F.P.O. addresses. We'll gladly deliver to rural routes with complete addresses and telephone numbers.
International Shipping
Due to import/export restrictions, we are unable to ship our products outside the United States, Canada, Puerto Rico and the U.S. Virgin Islands.
Shipping Accuracy
Check your addresses carefully! Omaha Steaks reserves the right to make corrections and to limit refunds and replacements if an address error is made.

Our guarantee extends only to correctly addressed orders. Omaha Steaks shipments are perishable, and we cannot guarantee the condition of the package if the delivery service has to reroute the cooler. We guarantee delivery only to the provided address confirmed on the order acknowledgement.
Local Conditions
Delivery availability and options to some zip codes may be affected by local conditions. When standard delivery or other options are not presently available, Omaha Steaks cannot accept orders to those zip codes.