{"id":120509,"date":"2023-08-21T14:56:19","date_gmt":"2023-08-21T14:56:19","guid":{"rendered":"https:\/\/www.omahasteaks.com\/blog\/?p=120509"},"modified":"2024-04-12T20:15:48","modified_gmt":"2024-04-12T20:15:48","slug":"new-improved-steaklover-rewards-program","status":"publish","type":"post","link":"https:\/\/www.omahasteaks.com\/blog\/new-improved-steaklover-rewards-program\/","title":{"rendered":"Introducing the New & Improved Steaklover Rewards Program"},"content":{"rendered":"

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Now there\u2019s even more to love about our Steaklover Rewards loyalty program!<\/p>\n

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What is Steaklover Rewards?<\/h2>\n

At Omaha Steaks, we know the only thing better than enjoying our mouthwatering gourmet foods is getting rewarded for it! That\u2019s why we launched the Steaklover Rewards loyalty program back in 2014. With free \u201cBase\u201d and \u201cPremium\u201d memberships and a paid \u201cGold\u201d membership (which launched in 2019), our original loyalty program allowed our customers to earn points on every purchase to redeem for free products, the opportunity to access an exclusive VIP shop, and more members-only benefits (plus FREE shipping and a gift with each purchase for our Gold members!).<\/p>\n

Even though we were offering one of the best loyalty programs in the industry, we\u2019ve never been one to settle when it comes to our customers\u2019 experience. So, we committed ourselves to giving you more of what you love \u2013 alongside brand-new perks \u2013 to elevate the Omaha Steaks experience to new heights. And who better to tell us what they like, love, and want than our current rewards members!<\/p>\n

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\u200bYou Asked, We Listened!<\/h2>\n

Nothing means more to us than the 100% guaranteed satisfaction of our customers, so we knew exactly where to start our journey. We wanted to understand what we were already doing well (so we could keep doing it!) and where there were opportunities to do even more. Knowing how vital the improvement of our program was, we partnered with a consulting team that truly understood our brand and mission and conducted multiple rounds of customer surveys with our existing Steaklover Rewards members.<\/p>\n

What Did They Have to Say?<\/h3>\n

\u201cIt\u2019s too hard to redeem rewards.\u201d<\/em>
\u201cI can’t see a list of what items qualify for how many points.\u201d<\/em>
\u201cMy account number is not visible.\u201d<\/em>
\u201cI can\u2019t find where to redeem my reward points for product.\u201d<\/em><\/p>\n

And the wealth of information we gathered from these customer surveys \u2013 complemented by extensive research into our current program and others in the industry \u2013 armed us with the knowledge we needed to not simply improve, but completely redesign Steaklover Rewards into the best loyalty rewards program available!<\/p>\n

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